Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how your personally identifiable information ("Personal Information") is collected, used, and protected when you use the RangerDocs.com website ("Website") and its related products and services (collectively, "Services"). It also explains your choices regarding your Personal Information.

By using our Website and Services, you acknowledge that you have read and understood the practices described in this Policy. For terms governing your use of our Services, please see our Terms of Service.

This Policy does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage.

Automatic Collection of Information

When you visit the Website, our servers automatically record information sent by your browser. This may include your device's IP address, browser type and version, operating system, language preferences, referring URLs, pages visited, time spent on pages, search queries, access times and dates, and other statistics.

We use this information only to identify potential abuse and to gather aggregate usage statistics. We treat IP addresses and similar identifiers as Personal Information where required by applicable law. We also use tools like Google Analytics and error-tracking services to improve performance and troubleshoot issues. See our "Cookies" section for more information and your control options.

Collection of Personal Information

You can use most of the Website and Services without telling us who you are. However, to access some features, we may ask you to provide Personal Information (e.g., your name and email address).

If you link third-party accounts (such as Google), we may receive certain profile data from those platforms in accordance with your settings and their privacy policies.

We may collect the following information when you create an account or use our Services:

• Personal details (e.g., name, location)
• Contact information (e.g., email address)
• Account details (e.g., username, password)
• Materials you voluntarily submit (e.g., valuation reports, feedback, images)

Uploaded Valuation Materials: When you upload valuation reports or related documents, you act as the data controller, and we act as your service provider. You are responsible for ensuring you have lawful rights to upload such information, including any client or third-party data contained in those files. You agree not to upload sensitive categories of information (e.g., medical, biometric, or children's data) unless we have explicitly agreed in writing to process it.

Use and Processing of Personal Information

We use the Personal Information we collect to:

• Create and manage user accounts
• Respond to inquiries and provide support
• Improve the Website and Services
• Send administrative messages
• Request user feedback
• Prevent abuse and secure the Services
• Comply with legal requirements
• Enforce our Terms of Service

We process your Personal Information only when necessary to provide the Services, fulfill a legal obligation, protect legitimate business interests (such as service improvements), or with your consent.

Automated Processing: To provide valuation feedback, we process uploaded content through proprietary and third-party AI models hosted in the U.S. We do not use your reports or data to train publicly available AI systems. Any fine-tuning or model improvements occur within secure environments solely for Ranger Docs' internal purposes and to improve service for our users.

Disclosure of Information

We may share your Personal Information with trusted service providers who assist in operating the Website and Services (e.g., hosting, customer support, analytics). These providers act on our behalf and are contractually prohibited from using your information for any purpose other than delivering services to us.

Ranger Docs does not "sell" or "share" Personal Information as those terms are defined under the California Privacy Rights Act (CPRA). We do not use your information for cross-context behavioral advertising.

California Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CPRA):

• The right to know what Personal Information we collect and use
• The right to request deletion or correction of your Personal Information
• The right to opt-out of the sale or sharing of Personal Information (we do not engage in either)
• The right to limit the use of Sensitive Personal Information
• The right to non-discrimination for exercising your privacy rights

You or your authorized agent may submit a verifiable request by emailing us at hello@rangerdocs.com.

We retain Personal Information only as long as reasonably necessary to fulfill the purposes described in this Policy or to comply with legal requirements, after which it is securely deleted or anonymized.

Cookies

We use cookies to personalize your experience and analyze how users interact with the Website. Cookies are small text files stored on your device that help us improve functionality and track usage patterns.

You can choose to accept or decline cookies through your browser settings. Some features of the Website may not function properly if cookies are disabled.

Where required by law, we display a cookie consent banner allowing you to accept or reject non-essential cookies.

Do Not Track Signals

Some browsers send "Do Not Track" (DNT) signals. Because no standardized interpretation of DNT signals exists, our Website does not currently respond to them. However, we limit data collection as described in this Policy.

Email Marketing

You may opt into receiving newsletters or marketing emails. We do not share your email address with third parties except as needed to send such communications via secure service providers. You can unsubscribe at any time by following the link in our emails.

We will continue to send essential transactional communications related to your account or services.

Information Security

We maintain reasonable administrative, technical, and physical safeguards to protect Personal Information against unauthorized access, use, or disclosure.

These safeguards include encryption of data in transit and at rest, role-based access controls, employee training, and secure cloud infrastructure. However, no method of transmission over the Internet is 100% secure.

By using our Services, you acknowledge that there are inherent risks in transmitting data online, and we cannot guarantee complete protection.

Data Breach Notification

If we become aware of a data breach that affects your Personal Information, we will take appropriate steps to investigate and mitigate the incident. We will notify affected individuals via email or other methods as required by applicable U.S. state laws, and cooperate with law enforcement if needed.

Changes and Amendments

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above and notify you of any material changes via the email associated with your account or via in-product notices.

Continued use of the Website and Services after any updates will constitute your agreement to the revised Policy.

Contact Us

If you have questions about this Policy or our data practices, please contact us:

Ranger Docs LLC
hello@rangerdocs.com